Terms of Sale and Terms of Service

LNC Professional (Guyana) | EMCOA Corp dba LNC Professional

Georgetown, Guyana | Ephrata, PA

Website: lncpronails.com

Version: 1.1

Last updated: 12 September 2026

Effective date: 18 July 2026

1. About these Terms

These Terms govern the sale of products by LNC Professional (Guyana), Georgetown, Guyana, and by EMCOA Corp dba LNC Professional, Ephrata, Pennsylvania, United States (together "LNC Professional", "we", "us"), to you ("you", "the buyer"), and your use of the lncpronails.com website.

Which of the two sells to you is not left vague. It is determined by the fulfilment location for your order and is stated on your order confirmation, which is the document that records who your contract is with.

By placing an order, opening an account, or using the website, you agree to these Terms. If you do not agree, do not place an order.

Your goods may ship from more than one location. Your contract is with the entity named on your order confirmation, and that entity is responsible to you for the whole order however it is fulfilled.

2. Who may buy from us

LNC Professional sells professional nail products for trade and professional use. You may buy from us if you are:

• a qualified or training nail technician;
• a nail student enrolled in a recognised programme;
• a salon owner or salon operator;
• a reseller or retailer of professional beauty products; or
• a distributor.

By ordering, you confirm that you fall into one of these categories, that you are of legal age to enter a contract in your country, and that you have authority to bind any business you are ordering on behalf of.

We are not a general consumer retailer. Some products we sell are professional chemical products and are not suitable for untrained users.

You must be 18 or over to buy from us.

3. Accounts

You may need an account to order. If you open one:

• give us truthful information and keep it current;
• keep your password confidential;
• you are responsible for everything done under your account; and
• tell us promptly if you think someone else has access.

We may ask a distributor or reseller applicant for proof of trading status (business registration, tax number, or similar) before approving tier pricing. We may decline or close an account at our discretion, and we will refund any amount paid for goods we have not shipped.

4. Orders and how a contract is formed

A price list, quotation, catalogue entry, or website listing is an invitation to order. It is not an offer we are bound to accept.

Your order is an offer to buy. A contract is formed only when we confirm your order in writing (by email or by our messaging channels) or, for deposit-based tiers, when we acknowledge receipt of your deposit.

We may refuse or cancel any order, including where:

• stock is unavailable;
• a price or product description was wrong;
• we suspect fraud or a payment problem;
• the order breaches these Terms; or
• shipping to your destination is restricted by law, sanctions, or carrier rules.

If we cancel an order you have already paid for, we refund what you paid for the cancelled items.

5. Prices and currency

Prices are quoted in United States Dollars (USD) unless we state otherwise in writing.

Prices exclude freight, insurance, customs duties, import taxes, and any local sales or value-added tax. Those are set out in our Shipping and Returns policy and, where they apply, are normally payable by you as importer of record.

We try to keep product information accurate but do not warrant that descriptions, images, specifications, or prices are complete or error-free. We may correct errors at any time, including after an order is placed. If a correction materially changes the price of an order you have already placed, we will tell you and you may cancel that order for a full refund of what you have paid on it.

Quoted prices are valid for 30 days unless the quotation says otherwise.

If you pay in a currency other than USD, your bank's conversion rate and any cross-border fees are yours to bear.

6. Buyer tiers, minimums, and payment terms

We sell on the following tiers. Your tier determines your first-order minimum and how you pay.

6.1 The 50/45 model (Distributor and Reseller only)

For Distributor and Reseller orders:

• you pay 50% of the order value as a deposit when the order is confirmed;
• we then produce, allocate, and consolidate the order;
• delivery is targeted at about 45 days from confirmed deposit;
• the remaining 50% balance is payable on our notice that your order is ready to dispatch

The 45-day figure is a target, not a guarantee. It depends on production, consolidation, and freight, and it can move. We will tell you if it does.

The 50/45 deposit model applies only to the Distributor and Reseller tiers. Salon Owner, Nail Technician, and Nail Student orders are retail orders and are paid in full at the time of order.

6.2 Deposits

Unless we cancel the order or fail to supply, deposits are non-refundable once production or allocation of your order has started. Before that point a deposit is refundable in full. Nothing here removes a statutory right you may have in your own country.

6.3 Late payment

If a balance is overdue we may hold dispatch, suspend the account, and charge interest at 1.5% per month, subject to any lower cap set by local law. Goods stay ours until we are paid in full (see clause 8).

6.4 Payment methods

Accepted payment methods are shown at checkout or on your invoice. We accept credit card, debit card and wire transfer. On international wires, intermediary bank charges are for the buyer's account, so please send the full invoiced amount.

7. Delivery, and what "shipped" means

Fulfilment, dispatch times, freight charging, and customs are covered in our Shipping and Returns policy, which forms part of these Terms.

One point matters enough to state here. Retail orders (Salon Owner, Nail Technician, Nail Student) are shipped within 2 business days of receipt of a cleared order, plus transit time for your zone.

"Shipped" means dispatched from the shipping location. It does not mean delivered. Transit time is separate and depends on your zone, the carrier, and customs. We commit to the dispatch window. We do not commit to a delivery date.

Delivery dates and transit estimates we give are estimates only and are not conditions of the contract, unless we have agreed a guaranteed date with you in writing.

8. Title and risk

Risk in the goods passes to you when the goods are handed to the carrier at the dispatching location. From that point the goods travel at your risk, which is why we recommend freight insurance on larger orders.

Title (ownership) stays with us until we have received payment in full for that order, in cleared funds. Until title passes you must keep the goods identifiable and, where reasonably possible, insured.

The applicable Incoterms 2020 rule is stated on your order confirmation for the route and tier concerned. If your customs broker needs it in advance, ask us and we will confirm in writing.

9. Cancellation and changes

By you, before dispatch. You may ask to cancel or change an order before it is dispatched. We will accommodate this where we reasonably can. For made-to-order, allocated, or consolidated Distributor and Reseller orders, cancellation may not be possible once production or allocation has started, and deposit treatment is as set out in clause 6.2.

By you, after dispatch. Once goods are dispatched, cancellation is handled as a return under the Shipping and Returns policy, and the return restrictions there apply.

By us. We may cancel for the reasons in clause 4. We will refund amounts paid for goods not supplied.

Statutory cancellation rights are unaffected. See clause 14.

10. Professional use, safety, and your own compliance

Our products are professional-grade and include cosmetic and chemical products. By buying them you confirm that you, or the people who will use them, have appropriate training and, where your country requires it, appropriate licensing.

You are responsible for:

• using the products according to their instructions and safety data;
• ventilation, personal protective equipment, and safe handling in your workplace;
• patch testing and client safety practice where that is standard in your market; and
• meeting the health, safety, cosmetic, labelling, and workplace rules that apply where you operate.

If you resell. Resellers and Distributors are responsible for the product registration, labelling, and cosmetic-notification requirements of the markets they sell into. These differ by country, and some (the EU and UK are the clearest examples) require a local responsible person. We will supply the product documentation we hold, but the registration obligation in your market is yours unless we agree otherwise in writing.

Safety data sheets and ingredient lists are available for any product on request. Ask us and we will send the sheet for the specific item. The quickest route is WhatsApp at +1 (562) 548-7272; you can also call toll-free on 833-562-7761, the number printed on the bottle.

Reporting a safety concern. If you or a client has a reaction you think may be linked to one of our products, or you notice something wrong with a product such as an unusual smell, colour or separation, stop using it and tell us straight away with the product name, the batch or lot number from the label, and a photograph if you can. We will look into every report and tell you what we find.

11. Product warranty

We warrant that products will, at the time of dispatch, be free from material defects in materials and workmanship and will conform in all material respects to their description.

Products are warranted to meet specification through the shelf life or expiry date stated on the item, when stored as directed. Equipment carries its manufacturer's warranty, stated at the point of sale.

This warranty does not cover damage from misuse, improper storage, contamination, use past the expiry date, or use outside the product instructions.

Making a warranty claim. Message us on WhatsApp at +1 (562) 548-7272, or call toll-free on 833-562-7761, with your order number, the batch or lot number and a photograph of the problem. We will tell you whether we need the item back before we replace or refund it.

Beyond this warranty, and to the extent the law allows, we exclude all other warranties, express or implied.

12. Limitation of liability

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that:

• we are not liable for indirect, incidental, special, or consequential loss, including lost profit, lost salon revenue, lost clients, or business interruption; and
• our total liability for any order is limited to the amount you paid for the goods in question. Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury, or product liability.

Product liability for defective products that cause injury is governed by mandatory law in most of our markets and is not affected by this clause.

13. Intellectual property

The LNC Professional name, logo, product names, images, and website content are ours. You may not copy or reproduce them without our permission.

Resellers and Distributors may use our marks to promote genuine LNC Professional products, in the form we supply, and must stop when the trading relationship ends. You may not repackage, relabel, decant, or dilute our products and still sell them as ours.

14. Your statutory rights

Where the law of your country gives you rights stronger than these Terms, those rights apply and these Terms do not reduce them. This matters most for consumers in the EU and UK, who have a cooling-off cancellation right and statutory conformity rights, and for consumer protection law in the US and Canada.

Most of these protections apply to consumers, not to businesses buying in the course of trade. Most of our buyers are trade buyers. Students and some individual technicians may not be, and the line is not always obvious.

Where you buy as an individual rather than for a business, and the law of your country gives you consumer rights, we treat you as a consumer and those rights apply in full.

15. Force majeure

We are not liable for delay or failure caused by events outside our reasonable control, including natural events, epidemics, war, civil unrest, strikes, port and customs closures, carrier failure, sanctions, import bans, and utility or supply chain failure. We will tell you and work with you on a revised schedule.

16. Data protection

We handle your personal and business data as described in our privacy notice. See our privacy notice at https://lncpronails.com/privacy.

17. Governing law and dispute resolution

Talk to us first. If something has gone wrong, message us on WhatsApp at +1 (562) 548-7272 or call toll-free on 833-562-7761 with your order number. Most problems are resolved in a conversation, and we will try in good faith to settle any disagreement directly before either side takes it further.

Governing law and forum. The law that governs your contract, and the forum for resolving a dispute that cannot be settled directly, are those stated on your order confirmation for the seller named on it.

Nothing in this clause removes or reduces any statutory right you have as a consumer in your own country. A consumer in the EU or the UK generally keeps the protection of their home law and the right to bring proceedings locally, whatever a contract says. The same is true anywhere else local consumer law is mandatory.

Where we source and manufacture. Parts of our range are formulated, packed or sourced through suppliers in Malaysia and Hong Kong. Those arrangements are between us and our suppliers and create no contract between you and them, but the product safety and labelling obligations that attach to goods from those jurisdictions travel with the goods and we remain responsible to you for them.

United States export control and sanctions. Some products ship from the United States, and United States export jurisdiction attaches to goods of United States origin wherever they subsequently travel and whoever sells them. Re-export from a third country does not escape it. This obligation is not displaced by the governing law of your sale. You may not re-export, divert or supply our goods contrary to United States sanctions or export control law.

18. General

• Whole agreement. These Terms, the Shipping and Returns policy, and our order confirmation are the whole agreement for a sale, and they replace anything discussed earlier. Your own purchase order terms do not apply unless we agree in writing.
• No waiver. If we do not enforce a term, we have not given it up.
• Severability. If a term is unenforceable, the rest stays in force.
• Assignment. You may not transfer your rights under an order without our consent. We may assign ours within our corporate group.
• Changes. We may update these Terms. Changes apply to orders placed after the updated version is posted, not retrospectively to orders already confirmed.
• Language. These Terms are written in English. A translation is provided for convenience only, and the English version governs.

19. Contact and company details

LNC Professional (Guyana) | EMCOA Corp dba LNC Professional

WhatsApp (preferred): +1 (562) 548-7272

Toll-free (US): 833-562-7761 (833-LNC-PRO1), the number on the bottle

Email: info@lncpronails.com

Website: lncpronails.com

LNC Professional (Guyana), Georgetown, Guyana | EMCOA Corp dba LNC Professional, Ephrata, PA, United States. Notices and enquiries: WhatsApp +1 (562) 548-7272 (preferred), toll-free 833-562-7761 (833-LNC-PRO1), or info@lncpronails.com.